Shipping and Delivery Policy
Effective Date: 27-01-2025
At Dr. Jyotika’s Homoeo Clinic, we are committed to ensuring a seamless and reliable delivery experience for all your homeopathy needs. Please read our shipping and delivery policy carefully to understand how we process, ship, and deliver orders.
1. Shipping Locations
We currently offer shipping within India. Please note that delivery services to remote locations may take additional time or may not be available.
2. Processing Time
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Methods and Charges
We partner with reliable courier services to ensure timely and safe delivery of your orders.
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Express Shipping (if available): Estimated delivery time is 2-3 business days.
Shipping charges may vary based on your location and the total weight of the package, which will be calculated during checkout.
4. Delivery Timeframe
The delivery timeline may vary depending on the destination, courier service, and unforeseen circumstances such as weather conditions or transport delays.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status.
6. Undelivered Packages
If the package cannot be delivered due to an incorrect address, unavailability of the recipient, or other reasons, the courier service may attempt redelivery. In such cases, additional shipping charges may apply.
7. Damaged or Missing Items
If you receive a damaged package or if any items are missing, please contact us within 48 hours of receiving the package.
Email: kapoordrjyotika@gmail.com
Phone: +91 9877648030
8. International Shipping (If Applicable)
Customs duties, taxes, or other charges applicable to international shipments are the responsibility of the customer. Delivery timelines for international orders may vary.
9. Customer Support
For any shipping-related queries, please feel free to contact us:
- Email: kapoordrjyotika@gmail.com
- Phone: +91 9877648030